DrinkBy for iPhone · we answer email, usually within a couple of days.
There is no account to reset. DrinkBy has no server and no sign-in, so most "support" problems are really questions about the app's behaviour. The four below cover nearly all of them, and the answers are here rather than behind a ticket on purpose.
The unlock is tied to your Apple Account, not to the app. Open Settings inside DrinkBy and tap Restore purchase. If you reinstalled the app on a different Apple Account, restore will not find it — the purchase lives wherever the original receipt does.
Ten. Everything else — label photos, drinking windows, tasting notes, search, export — works at full strength in the free cellar. The unlock is one payment, and nothing renews.
Every field the app suggests is editable, and the app says on screen when it parsed printed text instead of using the on-device model. Corrections are yours to keep; nothing is sent anywhere for "quality improvement", because there is nowhere to send it.
That is expected on a weak connection — and reading labels does not need one. If a scan fails, it is the camera not getting enough light on a curved bottle, not a server being down. Tap Choose a photo you already took instead, or type the bottle in.
Purchases go through Apple and are governed by Apple's refund process: reportaproblem.apple.com. We cannot issue a refund from our side, and we never see your card details.
hnyxgxm2023@gmail.com — bug reports, missing label formats, and requests for a language are all read.